CIO Services — Managed IT & Cybersecurity Solutions

ETTE delivers CIO Services — Managed IT & Cybersecurity Solutions for organizations that need reliable support, stronger security, and senior technology guidance without building a large internal IT department. From help desk and on-site support to cybersecurity leadership, cloud management, and board-ready reporting, ETTE helps nonprofits, associations, and small businesses keep systems documented, protected, and aligned with long-term goals.

CIO services and cybersecurity team meeting

Our CIO Services Services

Managed IT, cybersecurity, cloud, advisory, and co-managed support designed for mission-driven organizations.

Managed IT

Responsive help desk, device setup, user onboarding, Windows and Mac support, vendor coordination, documentation, and on-site technician dispatch when issues cannot be resolved remotely.

Cybersecurity

Layered protection for devices, email, identities, cloud systems, and staff, supported by GuardRail posture scoring, governance guidance, evidence requests, and Virtual CISO leadership.

Cloud Productivity

Management of Microsoft 365, Google Workspace, email, files, calendars, identity, backup, endpoint sync, proactive monitoring, and hybrid or cloud migration planning.

Strategic Advisory

Senior-level Virtual CIO, Virtual CISO, and vendor-neutral AI advisory for roadmaps, budgets, lifecycle planning, governance, risk registers, board reporting, and responsible AI adoption.

Co-Managed IT

Flexible support that supplements internal IT teams with added capacity, security expertise, endpoint detection, patching, disaster recovery, advisory support, and coverage during staff absences.

Remote IT

Secure remote help desk, device provisioning, cloud collaboration support, endpoint management, monitoring, documentation, and onboarding for distributed or remote-only teams.

IT advisor reviewing technology roadmap

Our Managed IT Partnership Process

Assess Systems and Priorities

ETTE begins by reviewing your users, devices, cloud platforms, vendors, security posture, backups, and current pain points. This discovery builds the shared context needed for accurate recommendations, cleaner documentation, and a smoother transition from an incumbent provider or informal support model.

Launch Smooth Start Onboarding

Secure Core Technology

Support Daily Operations

Review and Plan Ahead

Trusted By Organizations

Success Stories

See how documented systems, security-first delivery, and steady advisory support improve IT outcomes.

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer
The ETTE Difference

Why Choose ETTE?

ETTE combines responsive support, security leadership, and long-term planning in one accountable partnership.

Experience

ETTE has supported Washington, DC organizations since 2002 with steady, relationship-based IT guidance.

Documentation

Current documentation gives engineers shared context, faster answers, and cleaner transitions between support needs.

Visibility

GuardRail reporting translates security posture, backup health, and operational status into leadership-ready language.

Security

Security-aware delivery protects DC nonprofits, associations, and businesses from day one as a baseline practice.

Meet The ETTE Team

Meet the advisors behind ETTE’s managed IT partnerships.

ETTE has served Washington, DC organizations since 2002, building long-term relationships with nonprofits, associations, and small businesses that need practical IT leadership and dependable support. The company’s approach is rooted in documentation, security-aware delivery, and plain-language reporting that executives and boards can actually use. Over more than 20 years, ETTE has grown into a trusted partner for mission-driven teams that need technology to support daily operations, compliance conversations, and future planning. Rather than treating IT as a series of one-off tickets, ETTE focuses on partnership, steady improvement, and accessible guidance that helps organizations reduce risk, plan budgets, and make confident technology decisions.

20+ YearsServing Washington, DC organizations since 2002
10-150 StaffDesigned for growing nonprofits, associations, and small businesses
30-Day Smooth StartStructured onboarding included with managed IT engagements

Frequently Asked Questions

What are CIO services?

CIO services provide senior technology leadership without requiring a full-time executive hire. ETTE’s Virtual CIO guidance covers roadmaps, budgeting, lifecycle planning, vendor decisions, and board-ready planning. The goal is to connect technology investments to organizational priorities, reduce surprise costs, and give leadership a clear view of what to improve next.

How are managed IT services different from CIO services?

What cybersecurity services are included?

How much do managed IT services cost?

When is help desk support available?

Can ETTE work with our existing IT staff?

What happens during onboarding?

What types of organizations does ETTE serve?

Still Have IT Questions?

Speak with an IT advisor about your support and security needs.

Areas We Serve

ETTE supports Washington, DC organizations with managed IT, cybersecurity, and advisory services.

Washington, DC

Service Area

7 AM-7 PM ET

Support Hours

Since 2002

Founded

Need IT Support in Your Area?

Ask whether your team is covered by ETTE’s support model.

Trusted IT Partner

Awards and Recognition

20 plus years serving Washington DC badge

CISSP & CISA Certified

Engineers certified in security and audit.

ETTE GuardRail reporting badge

ETTE GuardRail

Board-ready security posture reporting.

Security-first delivery badge

Security-First Delivery

Documented, security-aware service delivery.

Ready for More Strategic IT?

Tell ETTE about your team size, current IT challenges, security priorities, and advisory needs. A specialist will help identify the right managed IT, cybersecurity, or CIO-level support model.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1202-345-1965. You can also send us a quick email at [email protected].