Reliable IT Disaster Recovery Services (DRaaS)

Keep your organization operating when systems fail, data is deleted, or cyber incidents disrupt access. ETTE’s IT Disaster Recovery Services (DRaaS) combine tested backups, documented restore procedures, defined recovery targets, and plain-language reporting so leaders know what can be recovered, how quickly, and where risk still needs attention.

IT disaster recovery dashboard

Our IT Disaster Recovery Services

Practical recovery services that protect data, verify restores, and keep essential systems resilient.

Backup Recovery

Comprehensive file, email, and system backup configuration with documented restore procedures, regular testing, and clear recovery-time and recovery-point targets for business continuity.

Cloud Backup

Management of cloud productivity platforms, identity, backup, and monitoring, including Microsoft 365 and Google Workspace recovery planning for daily collaboration systems.

Proactive Monitoring

Continuous monitoring of endpoints, cloud services, and servers to detect issues early, maintain system health, and escalate concerns before disruptions become outages.

Managed Servers

Monitoring, patching, maintenance, backup coordination, and documentation for on-premise, hosted, or cloud server environments that remain critical to operations.

Co-Managed DR

Custom support for internal IT teams that need added capacity, backup and disaster recovery expertise, security coverage, and continuity support during staff absences.

Identity Protection

Secure account setup, multi-factor authentication, access reviews, and offboarding practices that protect the identities required to restore and operate business systems.

IT team reviewing disaster recovery plan

Our Disaster Recovery Process

Assess Critical Systems and Risk

ETTE reviews your current systems, cloud platforms, servers, endpoints, backup coverage, and operational dependencies. The goal is to identify what must be restored first, where recovery risk exists, and which documentation is missing.

Define Recovery Targets Clearly

Configure Backups and Documentation

Test Restores Before Emergencies

Report, Review, and Improve

Resilience In Practice

Recovery Results

See how disciplined documentation, tested backups, and reporting reduce uncertainty for growing organizations.

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer
The ETTE Difference

Why Choose ETTE?

ETTE helps organizations make recovery practical, documented, tested, and understandable.

Clear Targets

ETTE defines recovery targets and procedures, reducing confusion when systems need restoration.

Tested Restores

Regular restoration testing confirms backups are usable before a real outage or attack.

Plain Reporting

Operational reporting translates backup health and recovery readiness into leadership-friendly language.

Long-Term Partner

Over 20 years of documented, security-aware IT support for nonprofits, associations, and businesses.

Meet The ETTE Team

Experienced IT continuity support for mission-driven organizations.

ETTE has served Washington, DC organizations since 2002, growing into a long-term IT partner for nonprofits, associations, and small businesses that need reliable systems without unnecessary complexity. The team’s approach is built around documented environments, security-aware delivery, and steady advisory relationships that improve over time. For disaster recovery, that means backup coverage, restore procedures, recovery targets, and reporting are treated as operational commitments rather than one-time setup tasks. ETTE understands the accountability many DC mission-driven organizations face with boards, funders, staff, and stakeholders, so recovery planning is communicated in plain language leaders can act on.

20+ YearsServing organizations since 2002
10-150 StaffBuilt for growing teams
Quarterly ReviewsPlain-language service reporting

Frequently Asked Questions

What is disaster recovery for IT systems?

Disaster recovery for IT systems is the planning, technology, documentation, and testing needed to restore critical applications, files, email, servers, and cloud services after disruption. A strong program defines recovery-time targets, recovery-point targets, backup scope, restore steps, ownership, and communication paths so the organization can resume operations with less uncertainty.

What should an IT disaster recovery plan include?

How is DRaaS different from basic backup?

How quickly can my systems be restored after an incident?

What systems can ETTE include in a recovery plan?

Do you test backups and restore procedures?

How often should a disaster recovery plan be updated?

Can DRaaS work with our internal IT team?

Have Disaster Recovery Questions?

Get clear answers about backups, recovery targets, and risk.

Trusted IT Partner

Awards and Recognition

20 plus years trusted badge

CISSP & CISA Certified

Engineers certified in security and audit.

ETTE GuardRail reporting badge

ETTE GuardRail

Board-ready security posture reporting.

Security first delivery badge

Security-First Delivery

Documented, security-aware service delivery.

Build a Disaster Recovery Plan You Can Trust

Tell us about your systems, recovery concerns, and current backup setup. ETTE will help clarify risk, priorities, and practical next steps.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1202-345-1965. You can also send us a quick email at [email protected].