Trusted Microsoft 365 Nonprofit Solutions & Support

ETTE helps mission-driven organizations make Microsoft 365 secure, organized, and easier to manage. From nonprofit licensing guidance and account setup to identity protection, email security, backup, and staff support, our team brings 20+ years of Washington, DC IT experience to the cloud tools your staff relies on every day, with clear documentation and board-ready reporting.

Microsoft 365 support for nonprofit staff

Our Microsoft 365 Nonprofit Services

Secure Microsoft 365 administration, protection, backup, reporting, and staff support built for mission-driven organizations.

Microsoft 365 Management

End-to-end administration for users, licenses, email, files, calendars, secure sharing, Teams, onboarding, offboarding, retention, and documentation so nonprofit staff can work confidently.

Identity Protection

Secure account setup, multi-factor authentication, role-based permissions, account reviews, and clean joiner-mover-leaver processes that protect the identities controlling your nonprofit systems.

Email Security

Protection against phishing, impersonation, malicious attachments, and business email compromise, paired with awareness support so staff can recognize attacks targeting mission-driven organizations.

Backup & Recovery

File and email backup with documented restore procedures, restoration testing, and clear recovery targets to keep Microsoft 365 data recoverable after deletion or attack.

GuardRail Reporting

Plain-language posture scoring and operational reporting that helps executive teams and boards understand Microsoft 365 risks, backup health, cloud issues, and next steps.

User Support

Responsive remote support, device sync help, staff onboarding, vendor coordination, and Microsoft 365 troubleshooting for organizations with lean teams or no internal IT department.

IT consultant reviewing Microsoft 365 security settings

Our Microsoft 365 Support Process

Assess Your Current Environment

We review your Microsoft 365 tenant, users, licenses, security settings, email, files, backup approach, and documentation. This creates a clear baseline for nonprofit leadership and identifies quick wins, risk areas, and operational gaps.

Plan Controls And Priorities

Configure And Secure Microsoft 365

Support Staff Day To Day

Report And Improve Continuously

Trusted By Nonprofits

Client Success

Mission-driven organizations rely on ETTE for secure systems, clearer reporting, and steadier daily operations.

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer

"ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service."

Preston Hames

"The ETTE team was fast, responsive, and helpful. I had struggled for hours on something that it took half an hour with the skilled support team at ETTE to solve. Definitely recommend!"

Alex Breckel

"My computer was offline and I couldn't connect to the printer. I contacted ETTE and the problem was solved in a few minutes. Great work!"

Charles Turner Jr

"ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating."

Mohamed M.

"ETTE has been very supportive of our staff as we have transitioned to remote working. They are available to resolve issues promptly. I appreciate all of the technicians' assistance with answering any questions I've had. I would gladly recommend ETTE."

Andrea Hostetler

"ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!"

Zachary Brewer
The ETTE Difference

Why Choose ETTE?

ETTE combines nonprofit focus, Microsoft 365 know-how, and long-term advisory discipline.

DC Experience

Serving Washington, DC nonprofits since 2002 with practical, mission-aware Microsoft 365 guidance.

Documented Systems

Clear documentation starts early, reducing confusion when staff, systems, or vendors change.

Security Baseline

Built-in controls protect identities, email, devices, data, and cloud collaboration from day one.

Board-Ready Reporting

Quarterly reviews give DC leadership plain-language reporting and actionable technology roadmaps.

Meet The ETTE Team

Experienced IT guidance for mission-driven Microsoft 365 teams.

ETTE was founded in 2002 to serve Washington, DC organizations that need dependable technology without unnecessary complexity. Over more than 20 years, the team has grown into a long-term IT partner for nonprofits, associations, and small businesses, with a focus on documented environments, security-aware delivery, and plain-language guidance leaders can act on. For Microsoft 365, that means helping mission-driven teams work securely, collaborate confidently, and avoid the disruption that comes from undocumented settings or unclear ownership. ETTE’s approach values relationships over transactions, steady service reviews, and practical roadmaps that fit nonprofit budgets, board expectations, and the daily realities of DC-based organizations.

20+ YearsServing nonprofits, associations, and businesses with dependable IT partnership.
Since 2002Founded to support Washington, DC organizations with practical technology help.
10-150 StaffDesigned for small and midsize organizations with lean operating teams.

Frequently Asked Questions

What is Microsoft 365 nonprofit support?

Microsoft 365 nonprofit support helps mission-driven organizations manage email, files, Teams, SharePoint, user accounts, security settings, licensing, backup, and staff access. ETTE focuses on making the platform secure, documented, and usable, so your team can collaborate confidently while leadership receives clear reporting about operational health, security posture, and recommended improvements.

Can ETTE help with Microsoft 365 nonprofit licensing and setup?

How does ETTE secure our Microsoft 365 environment?

Do you help migrate email, files, and calendars?

Is Microsoft 365 backup included or separate?

How do you handle staff onboarding and offboarding?

What support hours are available?

Can ETTE work with our internal IT staff?

Still Have Microsoft 365 Questions?

Share your Microsoft 365 questions with a nonprofit IT specialist.

Microsoft 365 Service Areas

ETTE supports Washington, DC organizations with remote Microsoft 365 help and coordinated on-site IT assistance when needed.

Washington, DC

Service Area

2002

Founded

7 AM-7 PM ET

Support Hours

Need Microsoft 365 Help In DC?

Tell us where your team works and what support you need.

Trusted IT Partner

Awards and Recognition

Established Since 2002 badge

CISSP & CISA Certified

Engineers certified in security and audit.

GuardRail Reporting badge

ETTE GuardRail

Board-ready security posture reporting.

Security-Aware Delivery badge

Security-First Delivery

Documented, security-aware service delivery.

Ready To Strengthen Microsoft 365?

Tell us about your Microsoft 365 environment, nonprofit goals, and support needs. ETTE will help clarify next steps, service fit, and practical options.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1202-345-1965. You can also send us a quick email at [email protected].